Boat rental in Roses · Chaparral — 285ssi (2004)

Very well received and responsive, I recommend with Alberto as skipper ?????

SCAM!! The deposit of 1000 euros was withdrawn without any justification, no response to messages and calls. The boat was dirty when we arrived, many damages, fridge with moldy food, etc ... bad faith owner! He does not want to give us back the deposit or justify the damage possibly caused. Seeing it still for rent when the boat is supposedly broken is a disgrace!

We are very disappointed with our experience. To celebrate our friends' engagement proposal, we had booked a day on the boat from 9:00 to 18:00. We arrived on site at 8:45, we tried to call but no one answered and we waited until 9:30 to be welcomed, we had booked the boat with the skipper included, we were informed that it was a mistake, that the skipper was not included and that we had to pay 200€ more. Finally, we arrived on the boat at 11:00, we had asked to have a bottle of champagne with glasses but nothing was prepared and we had to put a cross on it. When we returned, the skipper did not manage to park the boat from the back and almost damaged the neighboring boat, our friend cut his hand to prevent this from happening. To top it all off, when we arrived, David's dog was swimming in his own excrement, locked in a stinking room, with a broken leg. Luckily the skipper was nice and showed us some pretty coves, but we won't be back and we don't recommend this experience.

Although the boat was nice and was looking good with enough space we unfortunately had technical problems with the boat. Thank god we had a skipper! There was some signal coming from the boat from the beginning and the skipper needed contact with his technical colleague by phone but he was not able to solve it by phone. So we decided to go slowly since there was only a signal when going fast. But after a long travel towards Illes Meddes and some snorkling we continued but suddenly there was a big bang coming from the back and the steering “broke down” and we made water. Thank god we were close to other boats and another boat was able to pull us to a harbour. We were safe, the skipper was fine, but I believe that the boat was not in good condition from the start and (although my Spanish is not in perfect order) I think our boat was not insured well; there was not a “7” which insured the passengers so thankfully we were not harmed in this event. All in all, we had a good trip at the start which turned bad halfway and took up our entire afternoon….But I must say that David was a good sport in settling this matter financially with us because this was not how we expected our day trip to go…