Yacht charter in Formentera · Goldenship — Venus420 (2021)

Time booked was much less than the one paid (half day from 2:30 to 7:00 pm) I arrived 30 min before the booking time for final check. After they changed the boat because the selected one had an engine issue I was able to leave the port 1 hour later than the expected. On my first stop (traveling with my children 11 and 7) I noticed the boat didn’t have lifesaver and I had to wait in the middle of the sea for 1 more hour for them to bring them (they advised me to return and pick them up). I decided to cancel my trip and come back but after all the wasted time my children beg me to at least go around for the time left. They told me to return 30 min late but obviously this was not possible after 7:00 pm with less sun light and more waves in a non license boat with children. This company should be inspected and audit for better safety and service. They are cool guys and very respectful but this doesn’t work when something is promised and is not provided in the same way.